Privacy Policy

1. Introduction

This Privacy Policy applies to information collected through our website, enquiry forms, and direct communications with our team. By contacting us or using our services, you consent to the practices described here.

2. Information we collect

We collect only the information needed to respond to your enquiry and provide our services, including:

• Contact details such as your name, company, email address, and phone number.
• Business information you provide, such as the type of operation, volume, and service requirements.
• Any additional details you choose to include in your messages to us.

3. How we use your information

We use your information to respond to enquiries, prepare quotations, deliver and manage our laundry services, communicate about your account, and improve our offering. We do not sell your personal data.

4. Sharing & disclosure

We may share information with trusted service providers who support our operations (for example, logistics partners) strictly as needed, and where required by law or a valid legal request. All parties are expected to protect your data to the same standard described here.

5. Data security

We apply reasonable organisational and technical measures to safeguard your personal data against unauthorised access, loss, or misuse. While no method of transmission is completely secure, we work to protect your information at every step.

6. Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required to meet legal, accounting, or reporting obligations.

7. Your rights

Under the PDPA, you may request access to or correction of your personal data, withdraw consent, or limit how your data is processed. To exercise any of these rights, please contact us using the details below.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: